Delivery over € 49 (forty nine euros) is free throughout the country for all orders. Below this amount, the shipping cost is € 5.90 with Standard delivery (2-6 working days) or € 7.90 with Express delivery (1-2 working days).

The shipment of the goods is generally carried out the next working day on which the order is received, excluding holidays and days before holidays. Sometimes the difficulty in finding some items can lead to an additional 1 day delivery delay. Following the shipment of the goods, the delivery is made in 24 / 48h * by BRT and GLS courier throughout Italy (Islands 48 / 72h) however, in relation to the Coronavirus COVID-19 emergency, delays may occur due to the network of national couriers where some branches encounter problems and the total delivery time (fulfillment + shipping) could be 3-6 working days.

* Orders placed under the holiday season may be subject to delays.

In the event that the ordered product is missing, due to technical or organizational problems, the amount paid by the buyer will be refunded.

Upon departure, the customer will be notified with an email containing the tracking number of the courier in charge.

Tracking number is generally made available by the shipper within 24 hours following the evasion.

la nostra storia

Timeline

Nasce Neverland Firenze

il 26 Giugno 2018 sigliamo la nascita della nostra idea.

FREE RETURN 30 DAYS

If you are not satisfied with your purchase, you can return the items for free up to 30 days from the date of delivery